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Grace & Truth Accommodation is hosted by the Go2 Holidays website. The following Privacy
Policy is that shown on the Go2 Holidays website, which is also applicable to Grace & Truth Accommodation.
The privacy of our users and their
data is important to us, whether they be those who browse our site in order to
choose a holiday, or those who advertise their own holiday homes on Go2. We
gather only the minimum information about users which we require in order to
provide our service to them. This Privacy Policy governs how we use that
information. If you use our website, especially if you intend to sign up as a
member in order to advertise your own properties, then we recommend that you
familiarise yourself both with this Privacy Policy and also with our Terms &
Conditions of Use. Please be aware that both the Privacy Policy and Terms &
Conditions are applicable only within the bounds of the Go2 website. Should you
visit another website via a link from ours and submit information to that
website or its owners, you are then within the bounds of their own Privacy
Policy, if they have one.
1. Where is personal information
processed?
Any personal data or information by which you are identifiable (such as name and
address) which is collected, processed, stored or used by us, as a result of
your usage of Go2 (usually if you are a member who has entered that information
in your account details) will be stored on our data systems in the UK. By using
Go2 you acknowledge and agree that you may be transferring your personal data
outside of the country from which you have contributed it and that you consent
to any such transfer of information outside of your country. The data we hold
will be governed by the data protection laws applicable in the European Union
(EU).
2. What information do we gather?
You may contribute your personal data to us at various points, for example when
sending an enquiry to the owner of a property, or, if you advertise on Go2, when
entering your account details and property details. We aim to hold only the
minimum amount of data necessary to provide our service, and this may range from
simply your email address, to your full address, telephone, payment details and
property information.
3. How is that information used?
Personal information is used in order to facilitate your usage of Go2, including
the facility to contact property owners, and, in the case of property owners who
register as members of Go2, the facility to market their property lets on the
Go2 system.
We will use the personal contact
information of Go2 members from time to time to keep them informed of service
updates, new marketing opportunities or of matters regarding their own Go2
account. Go2 members may opt out of newsletters, but must agree to always be
contactable by email regarding their account details, whilst they remain a Go2
member.
Personal data is not shared with
third parties, except: a) where a third party performs services on our behalf
and has agreed to keep such information confidential (such as the processing of
your credit card payment); and b) our Affiliates, but only for the purpose of
performing this Agreement.
Personal information is retained by
Go2 only as long as necessary for the purposes to which you consent under the
Terms and Conditions and this Privacy Policy, or as is required by applicable
law.
4. Must Go2 disclose my
information for any legal reasons?
Personal information may need to be disclosed if we or partners processing your
data on our behalf are compelled by law to do so, or have received a valid and
legally compliant request by a law enforcement or governmental authority.
5. Is my personal information
protected?
While no computer system is entirely secure we nevertheless make strenuous
efforts to protect your personal information in order to prevent
unauthorised processing of your personal
information and accidental loss or damage. We employ security measures in to
protect our database, although it is the user's responsibility:
a. to protect against unauthorised access to your own usage of Go2, including
your Go2 member’s account if you have one;
b. to ensure no-one else uses Go2 while your PC is logged on to your personal
Go2 account;
c. to log off or exit from Go2 when not using it; and
d. where relevant, to keep their password and other access information secret.
Personal information is stored on a secure server. Payment information,
including credit card details is processed by our payment partners on their own
secure servers. Our privacy policy does not apply to the practices of third
party partner companies which provide such services – please refer to their
websites for details of their own privacy polices and terms & conditions of use.
6. May I update my personal
information on Go2?
Users who set up a Go2 account may update their personal information at any
time, simply by logging on to their account and visiting their Account pages.
7. Do we send newsletters?
Go2 members may receive options newsletters as a part of the service we provide.
General users of Go2 may also be given the option to receive newsletters when
they register with us. Newsletters may contain new product announcements and
service information, but may also, at times, contain questionnaires for the
purpose of conducting user research aimed at improving the quality of our
service. Users may opt-out of newsletter subscriptions at any time, either by
clicking the unsubscribe link found at the bottom of all Go2 newsletters, or
alternatively by contacting us online.
8. What happens when a property
enquiry is made?
Enquiries about properties may be sent to Go2 members via links on the property
listings. Depending on the property owner these links may take you directly to
the owner’s website, or you may be required to fill in a form before a message
is sent to the owner. If you make an enquiry via such means the personal
information you enter, including your email address and any other information
you may supply, will be made visible to the owner in order for them to respond
to your enquiry.
Once you make contact with a
property owner, you will need to provide certain information in order for them
to process your enquiry or take a holiday booking. Do not disclose any
information you do not wish make known for these purposes. Any information
passed via Go2 will be treated in strict confidentiality, but please be aware
that email is not a secure medium. Any online payments should be conducted via
reliable secure methods (which most property owners will employ).
9. Does Go2 use cookies?
Many websites use ‘cookies’ (an industry standard file format) to store certain
information about a user’s usage of that website locally on their PC. This may
include details of search data they have entered for example, and the details
are stored in small cookie files in a standard system folder on the PC. We may
from time to time use cookies (if your PC enables them) to store this sort of
information, but we prefer to keep cookie usage to a minimum as not every PC has
them enabled. Instead we may prefer to store such, largely non-personal, data on
our servers, as this can bring various performance benefits.
10. Do third-party adverts on Go2
track data?
As with many sites we may provide third-party adverts which employ a range of
technologies in order to track the source of visitors. Some of the companies who
provide online advertising may use anonymous information stored in cookies, for
example, to display adverts and track visitor clicks.. These companies only use
the information they collect to provide their advertising services. No personal
information about you is collected. For more information about the technologies
employed and their ramifications visit:
http://networkadvertising.org/consumer/opt_out.asp.
11. When does Go2 update its
Privacy Policy?
Go2 reserves the right to alter this Privacy Policy from time to time, and will
publish the most recent version on the Go2 website. Should we do so, we will
notify Go2 users of this fact on the opening page of Go2, and the new version of
the Privacy Policy will take effect and will govern all Go2 services and user’s
relationship with us:
a. commencing one month after the date of publication;
or
b. when (following the publishing of the new Privacy Policy) you
next make an enquiry or otherwise interact with Go2 or a Go2 user; or
c. immediately upon the date of publication if the changes are not to operative
provisions, or not capable of adversely affecting you - examples of which would
include, without limitation, changes to contact details referred to, or the
refinement of provisions that are already included, in this Privacy Policy.
12. How do I contact Go2?
If you have any questions about our Terms & Conditions, our Privacy Policy, or
your usage of Go2, feel free to
contact us.
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